Nanje Helga Nanje Helga Remote Support & Digital Services Hire Me
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Nanje Helga Remote Support & Digital Services
Hire Me
Services

Support that takes work off your plate

Choose who you are and I'll show you only what's relevant. Every project starts with a quote and an agreed turnaround, so you know the cost before anything begins.

I'm a/an

Customer Support

Handling your customers from first message to follow-up, with records kept up to date and nothing left forgotten.

From$8 per hour
ToolsEpic, Salesforce, Zendesk, email, phone, Google Workspace, Microsoft Office

What's included

  • Email, phone and chat support
  • Responding to customer questions
  • Customer follow up
  • Appointment and booking support
  • Handling customer account enquiries
  • Payment and account related support
  • Customer records and data entry
  • CRM management

A typical job

I manage customer enquiries from the first message through follow-up, provide the information the customer needs, update their records, and make sure unresolved issues are followed up instead of being forgotten.

See it in practice

My Customer Service Workflow

A live demonstration of how I handle customer enquiries and manage tasks day to day.

Virtual & Administrative Support

Administrative support that keeps your day-to-day running, so the small tasks stop eating the hours you need for the work only you can do.

From$7 per hour
ToolsGoogle Workspace, Microsoft Office, Google Calendar, Calendly, Asana, Trello, Zoom, Teams, Slack, Google Meet

What's included

  • Data entry and record keeping
  • Email and calendar management
  • Appointment scheduling
  • Document preparation and formatting
  • Research and information gathering
  • Meeting notes and follow ups
  • General day-to-day business support

A typical job

A business owner may have several small tasks taking up their time — responding to messages, organizing appointments, preparing documents, updating records and following up with people. I take those tasks, understand what needs to be done, organize them and complete them so the owner can focus on more important work.

Social Media Support

Turning what you offer into content people actually engage with, and keeping your pages active and answered.

From$5 per hour
ToolsGoogle Workspace, Microsoft Office, social media platforms and digital communication tools

What's included

  • Social media page management
  • Creating and editing promotional content
  • Creating flyers and awareness materials
  • Writing captions and educational content
  • Responding to online enquiries
  • Customer engagement
  • Content research
  • Posting and maintaining pages

A typical job

A business owner gives me their service or product information. I turn it into simple social media content, flyers and posts, respond to online enquiries and keep the page active.

Also available

Voice-over, Audio Notes & Typing

Alongside the support services, I record voice-overs and turn written material into audio.

What's included

  • Voice-over services
  • Audio notes for learning
  • Typing services
  • Audio and video transcription
  • Converting written materials into audio notes

Listen to a sample

Commercial voice-over — advertisement narration.

Educational audio note.

Not sure which one you need?

Describe the work and I'll tell you what it involves, what it costs and how long it will take.

Send a Request