Nanje Helga Nanje Helga Remote Support & Digital Services Hire Me
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Nanje Helga Remote Support & Digital Services
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Portfolio

Work I've done

Customer support workflows, awareness campaigns, business operations and community health education — for an international agency, a business and community organizations.

Customer support & CRM

Customer Support & CRM Workflow

What I did
Managed a customer support workflow from reviewing an assigned task and contacting the client, to gathering information, updating the CRM, verifying details and completing the task.
The result
Supported accurate customer records and helped move each request through the required process.
United Nations Development Programme (UNDP), Cameroon

Gender Based Violence Awareness & Digital Communication

What I did
Created educational flyers and awareness content on gender based violence, including its forms, causes, consequences, myths and prevention. Shared content online as part of a community awareness initiative.
The result
Helped make GBV information easier for young people and online audiences to understand and engage with.
GBV awareness flyer
Ampleberrys

Customer Support, Operations & Social Media

What I did
Supported day to day operations, responded to customers online, followed up with clients, created promotional content and flyers, maintained records and assisted with product promotion and delivery coordination.
The result
Supported customer engagement, online promotion and the smooth handling of day to day business activities.
ASCOA & University of Buea, Faculty of Health Sciences

Community Health & Public Education

What I did
Supported community sensitization on waste mismanagement, plastic pollution and sexually transmitted infections, including transmission and prevention. Contributed to health education activities and community events.
The result
Supported community awareness and practical health education on environmental and public health issues.
Community sensitization activity

More Projects

Customer Service & Virtual Assistant Support

Customer Service & Virtual Assistant Support

Professional customer service and virtual assistance, including client communication, email handling, task organisation, and daily administrative …

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Typing and Proofreading Services

Typing and Proofreading Services

Fast and accurate typing, formatting and proofreading of handwritten and digital documents.

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Professional Voice Over- Advertisement

Professional Voice Over- Advertisement

Recorded professional voice-over with clear diction and engaging tone for media content.

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Touch Typing Lessons -Kids & Adults

Touch Typing Lessons -Kids & Adults

Provided structured touch typing lessons for keyboard mastery, improving speed and accuracy.

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Audio Notes Production & Voice Recording

Audio Notes Production & Voice Recording

Produced clear, engaging audio notes from written content in a typical African accent for easier listening …

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Audio & Video Transcription (2hours Recording)

Audio & Video Transcription (2hours Recording)

Transcribed 2hours of audio/video into accurate typed text with timestamps and clean formatting.

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